We offer 100% free shipping on most items, and a 100% satisfaction guarantee.
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
A confirmation email will be sent to you once the order is authorized and verified. (If you didn't leave an email address. We are not able to send you a confirmation email.) We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
It normally takes 1-3 business days for us to process your order. Please note that this does not include holidays and weekends.
Standard Shipping takes 7-20 business days to arrive, and Express Shipping (For fast and accurate delivery, a phone number is required on shipping information) takes 3-7 business days to arrive when logistic tracking number comes out.
* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
* Please contact our customer service representative within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.